As a RefNow Organisation Administrator you can Edit a User by following these steps:

  1. Login to RefNow.
  2. Click Admin -> Users from the menu at the top.
  3. Hover the mouse over the user you would like to edit and click the Edit button which appears on the right.
  4. Edit the users Name, Team and User Role as required.
  5. Click the Tick button at the end of the row to save your changes.


You cannot edit a users email address. If you would like a user to have a different email address you must add a new user with the correct email address. You can disable the old user if required.