Managing Reference Credits and Billing

Changing my subscription
Please note that subscriptions may only be reduced within 7 days of the last billing date. You can check your next billing date by visiting the Admin->In...
Mon, 22 Jan, 2018 at 12:09 AM
Viewing past invoices
As a RefNow Organisation Administrator you can view your past invoices by following these steps: Login to RefNow. Click Admin -> Invoices from the ...
Mon, 22 Jan, 2018 at 12:00 AM
Changing the email address invoices are sent to
We send a monthly invoice to the email address provided when creating or updating your subscription from the billing page.  As a RefNow Organisation Adm...
Mon, 22 Jan, 2018 at 12:06 AM
Problems reducing my subscription
Please note that subscriptions may only be reduced within 7 days of the last billing date. You can check your next billing date by visiting the Admin->In...
Mon, 22 Jan, 2018 at 12:17 AM
What is the difference between free credits and paid credits
Free credits and Paid credits are exactly the same, except free credits are provided on a monthly basis (1st of each month) at no cost to you. It's our...
Mon, 22 Jan, 2018 at 1:20 AM